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One inbox handles everything: questions about a character, corrections to a profile, press enquiries and partnership proposals. We read every message and answer most within two working days.

If your message is about a specific character, name them. It saves a round trip and gets you a better answer.

What we cannot help with

We cannot give medical, legal or financial advice, and we cannot intervene in an emergency. If something is urgent, please contact a local service that can act immediately.